Returns & Warranty Policy

At Planet of the Vapes®, we want you to be fully satisfied with your experience. We offer a 14-day return policy for unused items and a 100% Satisfaction Guarantee on select vaporizers to ensure you find the perfect device.

Return Process

• 1.
  Initiate Your Request

  Contact our customer support team or visit our online return portal with your order number and email address to start the process.

• 2.
  Prepare the Package

  Securely pack the items in their original packaging, ensuring all accessories and manuals are included to avoid restocking fees.

• 3.
  Ship It Back

  Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned electronics, we will process your refund or store credit within 3-5 business days.